Questions, answered

About 60 seconds. You pick a plan, we power it on, and the world is generating before you have finished reading this answer. There is no setup queue and no activation fee.

No. Everything runs from HeroManager in your browser, start, stop, restart, install a modpack, edit a config. If you can play Minecraft, you can run a server on it. There is no SSH and no command line unless you want one.

You get a free address like yourname.herohoster.io the moment the server boots. Send it to your friends, they paste it into Minecraft, and they are in. No IP addresses to memorise, and you can point your own domain at it later.

Vanilla with a few friends: Steve at 1 GB is genuinely enough. Plugins or a small modpack: Iron Man at 4 GB. Big packs like RLCraft or Pixelmon: Black Panther at 8 GB. If you guess wrong you can change plan in a couple of minutes and keep your world.

Yes. HeroManager is a normal web page, so the console, file manager and restart controls all work from a phone browser. Handy when someone messages you about a griefer and you are not at your desk.

US East, US Central, US West, the UK, EU Central and EU East. Pick the region closest to most of your players at checkout. If your community shifts continents later, we will move the server across for free.

A running server, your free subdomain, one-click access to 200+ modpacks, HeroShield DDoS protection, automated backups and full FTP access. All of it is switched on from the first minute, on every plan including the $2.95 one.

Yes. Pick a pack from the list in HeroManager, confirm the version, and it installs and restarts the server for you. Switching to a different pack later is the same three clicks, and your previous world is kept unless you tell us to wipe it.

Vanilla, Paper, Spigot, Bukkit, Purpur, Forge, Fabric, NeoForge, Quilt and BungeeCord, across current and older Minecraft versions. You can switch type or version from the panel whenever you like.

Yes, it is one of the one-click packs. Pixelmon is heavy, though, we would point you at Black Panther (8 GB) or above for a comfortable game.

You can. If a pack is not in the one-click list, upload the files over FTP or through the file manager and run it. Every plan has full access to the whole server directory.

Drop the jar into the plugins folder from the file manager, or upload it over FTP, then restart. Permissions, economy, minigames, world protection, all standard.

There is no slot limit on any plan. What actually decides how many players run smoothly is memory, which is why every card shows an honest player estimate next to the RAM.

Not if the plan matches the workload. We run high-clock CPUs and NVMe storage because Minecraft depends far more on single-core speed than on core count. If you do hit lag, moving up a plan takes minutes and keeps the world.

Yes, full FTP plus a built-in file manager on every plan. Upload worlds, edit configs, pull backups down to your own machine. It is your server, not a locked box.

From $2.95/mo for Steve (1 GB) up to $18.95/mo for Mighty Thor (16–32 GB). The first month is 25% off; the recurring price is printed on every card so it is never a surprise later.

Steve 1 GB, Spider-Man 2 GB, Iron Man 4 GB, Black Panther 8 GB, Captain America 12 GB and Mighty Thor 16–32 GB. Smaller plans suit vanilla with friends; larger ones handle heavy modpacks, big communities and linked server networks.

A few clicks in your account, and it takes effect almost immediately. Your world, plugins and player data come with you. You are billed the difference, prorated.

All major credit and debit cards, plus PayPal.

A full refund within the first 7 days, no interrogation. If HeroHoster is not right for your server, you should not be paying for it.

From your account, any time. No contract and no cancellation fee, the plan simply does not renew at the end of the period you have paid for.

Yes, so your server never drops offline unexpectedly. You can turn off auto-renewal whenever you like and it will run to the end of the current period.

Quarterly billing takes 10% off, and you can switch cycle from the plans page before you order.

Yes, and by people who play the game. Chat and tickets are staffed around the clock, no bot reading from a script, and no queue that only moves during US office hours.

Our always-on DDoS filtering, applied at the network edge before traffic reaches your server. It is included on every plan rather than sold as an add-on, because a server that can be knocked offline by a bored griefer is not really hosted.

Automatically and off-site, daily on the smaller plans, hourly from Black Panther upward. You can restore from the panel in one click, or download a backup and keep it yourself.

Yes, free on every plan. Send us your current host details or upload the world, and our team moves the world, plugins and configs across, usually the same day.

Only you, plus any sub-users you create. Sub-accounts let your moderators use the console and file manager without ever seeing your billing details.

Open a ticket and a person picks it up. Between automated backups and one-click restore, most incidents, a bad plugin, a griefed spawn, a corrupted chunk, are undone in minutes rather than lost.

Both. Run a pure Java server, a pure Bedrock one, or bridge the two so console, mobile and PC players share a single world.